1. Why choose Rafflejacks?
Simple; we offer great value competitions for our customers with some fantastic prizes every week.
Integrity is a core value of our business, we are a limited company managed by a team of professionals with over 30 years’ experience in the regulated entertainment arena, you can trust we will deliver on our promise.
2. When is the draw?
Every prize has a close date for purchasing tickets and an advertised draw date for the associated prize.
3. How are the winners chosen?
Every ticket purchased is given a unique random ticket number, this will be emailed following completion of the transaction.
Tune in on social media for our live draw; our presenter will use a random number generator to pick a ticket number live.
We will always make the entry list visible for complete transparency.
All of our lucky winners will be posted on our social media pages, website and informed by email.
4. How do I get my prize?
Firstly congratulations on joining our growing list of winners! Every prize will have delivery details listed which will be one of 2 options; delivery to your home address completely free of charge, or in person collection from Rafflejacks HQ dependent upon the prize Ts & Cs.
5. What is an auto draw?
Some of our prizes will be labelled auto draw, this means that the competition winner will be selected using our lottery integrated software provided by WooCommerce and WordPress, which is an industry leading software used by many competition sites across the UK.
Further details can be found here.
This lottery software will select a winning ticket at random from the tickets sold and the winner will be notified by email if they win.
6. Why am I receiving communications from Rafflejacks?
We like to reach out to our members to let you know about our new prizes and draw results, we promise never to spam your inbox with junk – however if you’ve had enough of our witty banter then please head to the website and change your marketing preferences, we won’t be offended and you can always change your settings back at anytime!
7. How do I contact RaffleJacks
You can contact our team via the following email address [email protected]
8. How do I reset my password on RaffleJacks
If you’ve forgotten your password don’t panic, just hit the Forgot Password link on the login screen, let us know your email address registered to the account and we’ll send over a link to reset your password.
